The learning environment used for Marketing Knowledge courses is called CourseCompass. To study on CourseCompass, your computer must meet the following system requirements for operating systems, connection speed, and browser versions.

Operating system

CourseCompass is supported for the following operating systems:

Windows

95, 98, 2000, Me, NT or XP

Macintosh

OS 9.x

Connections and browsers

You will require an Internet connection with a minimum connection speed of 28.8 kbps (kilobits per second) and either of the following Internet browsers. To check your browser version, click About from the Help menu.

Microsoft Internet Explorer

Version 5.0, 5.5 up to Version 6.0*

Netscape Communicator or Netscape Navigator

Version 4.7x

*Although the platform upon which CourseCompass is built (Blackboard 5.5.1) has not been certified by Blackboard for use with Internet Explorer (IE) 6.0, CourseCompass has been tested with and is supported for IE 6.0. If you have an earlier version of one of these browsers, you can download a newer version from the appropriate manufacturer's web site:

For Internet Explorer go to:
www.microsoft.com

For Communicator or Navigator go to:
www.netscape.com

AOL users

You cannot view CourseCompass using the AOL browser. You can, however, use AOL as your Internet Service Provider to access the Internet, then open either the Internet Explorer or Netscape Communicator/Navigator browser within AOL to access CourseCompass.

Browser settings: Cookies and Javascript options

CourseCompass uses both cookies and JavaScript technology. Both of these features must be turned on in your browser, and are usually turned on by default. See your browser Help for instructions on how to view or change these browser options.

Additional software

Adobe Acrobat Reader

To view the online (PDF) documents, you need to download and install Adobe Acrobat Reader. You can download this software for free from:
www.adobe.com/products/acrobat/readstep2.html

To use multimedia material provided with some courses, you may also need to download and install additional software. If you're uncertain whether you'll need these resources, you can open your course and see what it requires. Note that some plug-ins are not supported by Internet Explorer V5.5 SP2 or higher.

Apple QuickTime

Needed to view full-screen video and streamed media, or hear audio files in any of 30 audio, video and image formats, including Flash:
www.apple.com/quicktime/download/

Macromedia Flash

Needed to improve viewing of high-fidelity web sites:
www.macromedia.com/software/downloads/

Macromedia Shockwave

Needed to run animations in some courses:
www.macromedia.com/software/downloads/

Real Player

Needed to hear music or watch streamed media animations in some courses:
www.real.com/player/

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